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Tallmadge's Experience

PricewaterhouseCoopers LLP/Consumer Finance Group - Manager (03/2015-7/2016)

  • Lead engagement teams at client locations from proposal through final deliverable.
  • Completed engagements related to: Strategy, Process Engineering, Investor Reporting, Platform analytics (incl. KPI's), CRA Lending, Correspondent Lending and Regulatory Compliance. Wrote policies (Investment, Pricing, Secondary Marketing, Hedge and Liquidity) for a financial institution used for regulatory compliance.
  • Defined Truth-in-Lending-Disclosure (TRID) compliance rules; wrote over 300 executable code rules for automated compliance using Optimal Character Recognition (OCR) technology.

TD Bank, Cherry Hill NJ/ VP-Group Product Manager (09/2011-10/2014)

  • Responsible for the Residential Mortgage platform: Capital Markets, Pricing, Product & Econometrics.
  • Expanded the Residential Mortgage platform from $2B annual Originations to $9B and grew the portfolio to $21B during adverse market conditions.
  • Modernized the platform by implementing a pricing engine based on risk-based pricing, using decision engine technology.
  • Enterprise Risk Management tool for pipeline hedging and loan delivery, using cloud-based technology.
  • Participated on many internal committees: Credit Risk, Basel, Treasury Balance Sheet Management, etc.
  • Completed over $6B of loan sales as the liaison to the GSE's and government agencies as well to private parties.
  • Managed the Mortgage Insurance relationships and ensured portfolio diversity for risk management.
  • Delivered product development, and increased the product menu from 9 products to 40 - a full menu.
  • Analyzed channels to maximize margin and ensure product profitability.
  • Prepared information used in investor day calls with analysts as well as the Federal Advisory Council (FAC).
  • Created product features that enhanced revenue while attracting more business.

TD Bank, Cherry Hill NJ/Senior Project Manager (03/2010-9/2011)

  • Developed a way for TD Bank N.A.to invest in the parent's Canadian Residential Mortgages.
  • Created a regulatory compliant process to direct excess liquidity, reducing the cost of capital.
  • Chaired the Steering Committee, which was comprised of international members of the Executive Leadership Team. Communicated weekly status reports, which were distributed across the organization. (in both countries) Participated in regulator meetings while negotiating the final requirements.

Radian Guaranty, Inc., Philadelphia, PA/Senior Program Manager (12/2008-11/2009)

  • Radian's #1 initiative in 2009 was to create a new automated platform for its Loss Management area, which was working in a systemically defragmented environment while receiving unprecedented levels of claims.
  • Defined scope for the Program and the 11 Projects that were entailed based on new architecture.
  • Prepared and delivered regular, formal updates/presentations to the entire project team, business unit and the Executives including the President. Confirmed project deliverables, on time and within budget.
  • Chaired the Steering Committee, which met weekly and was comprised of members of the Executive Leadership Team, including the CIO. Prepared weekly status reports, which were distributed across the organization. This effectively managed risks as we reviewed the issue log and mitigation strategies and through consensus, controlled both the health of the project and communication in the Executive suite.
  • Communicated to the entire organization (business personnel, software vendors and service partners) through newsletters. Directed all training and development activities, created webinars for remote training.
  • Designed highly efficient systemic processes intended to reduce risk, and increase consistency and customer value while scalable for volume. Completed a GAP analysis that showed a 74% efficiency improvement plausible. Constructed an ROI model, which estimated savings of 87% at the program's end.
    Created all performance controls and implemented operational dashboards/metrics including SLA's.
  • Managed the financials comprised of all program expenses collaboratively. (FP&A)
  • Managed quality by collaborating with specific groups like IT security for firewall and encryption issues for PII as well as Internal Audit for all corporate initiatives including SOX compliance.

PHH MORTGAGE, Mt Laurel, NJ (1996-2008)

  • PHH is a full-service Mortgage Banker, which is the largest private label provider of mortgages to financial institutions and is rated in the Top 10 of Mortgage Bankers in the country. The servicing portfolio was estimated at $160B. The monthly closing volume was estimated at 30,000 units. They're federally regulated and publicly traded.
  • Secondary Marketing Manager/Pricing (2003-2008)
  • Reduced costs by more than $100,000 annually through organizational change improvements, software implementation, and efficiencies gained from newly designed processes where none had existed before.
  • Increased quality by 50% through system/software enhancements and revised auditing practices.
  • Created business requirements to complete the design and implementation of new workflow software that enabled the company to outsource 40% of manual tasks reducing costs by over 30%.
  • Developed and implemented operating procedures and policies for all Pricing/Secondary Marketing for wholesale and retail channels at an organization with over $30 billion annually in sales.
  • Completed the planning and budgeting for the domestic and off-shore operations groups for 65 people and a $500,000.00 operating budget.
  • Presented regular updates to the Executive Committee comprised of the President, CEO and other Senior Leadership members. Delivered factual updates, which sometimes adversely affected a client due to delays or higher costs.
  • Responsible for SOX and SAS 70 compliance.
  • Managed a portfolio of new client integrations as well as operational projects simultaneously.
  • Published Policy and Operational procedure updates to all clients and their employees as needed.
  • Held a number of first & second lien State Lending Licenses as the Qualified Person In Charge (QPIC).

Operational Strategy Managing Director (2002-2003) BPMO

  • Created a financial reporting suite that delivered information at scheduled frequencies. Implemented business dashboards used by all Executives to identify key business drivers related to earnings (10K)
  • Implemented a new, centralized, data warehouse from a series of defragmented databases.
  • Lead a number of strategic projects such as closing costs accuracy, the guaranteed mortgage package or bundled services under RESPA reform.

Director, Originations (1996-2002)

Created a new web-based Origination system (PHHORCE) integrating workflow and enabling remote users, which opened new business channels. Created automated decision engines to reduce risk, improve quality and enhance the customer experience as well as add efficiency to the process.

ADVANTA BUSINESS SERVICES, Voorhees, NJ (1995-1996)

Director of Consumer Lending Products: Credit Cards, Home Equity Loans, Unsecured Loans, Mortgages & Leasing (Equipment).

PATRIOT MORTGAGE, St Louis, MO (1994-1995)

Director of Business Development, Corporate Relocation services.

PHH US MORTGAGE, Mt Laurel, NJ (1991-1994)

Director - Originations (Corporate Relocation)

HOUSEHOLD FINANCE CORPORATION, Prospect Heights, IL (1987-1991)

Regional Manager of the Easton-Allentown-Bethlehem region.


Contact

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Phone
(609) 417-8645

Hours of Operation
Monday - Friday, 9:00 a.m. - 9:00 p.m. (ET)

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